Terms of Service

Last updated: April 13, 2026

These Terms of Service ("Terms") govern your access to and use of LiveCap (the "Service"), operated independently under the name LiveCap ("we", "our", or "us"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

LiveCap is a browser extension that captures audio from your active browser tab at your explicit direction, transcribes it in real time using OpenAI's Whisper API, and translates it using OpenAI's GPT-4o-mini. The resulting bilingual subtitles are displayed as a temporary overlay on the page.

LiveCap is a translation tool. It does not store, reproduce, copy, or distribute any audio or textual content you process. Audio is transmitted to OpenAI in real time solely to produce subtitles and is discarded immediately after each transcription call. No recordings are retained.

2. Eligibility

• You must be at least 13 years old to use the Service (COPPA, US).
• If you are located in the European Economic Area, you must be at least 16 years old (or the minimum age set by your EU member state under GDPR Article 8) unless a parent or legal guardian has provided verifiable consent.
• By creating an account, you represent that you meet the applicable age requirement.

3. Account Registration

• You must provide a valid email address and a password of at least 8 characters.
• You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
• You may not share your account with others or create accounts on behalf of third parties without their consent.
• You must notify us promptly if you suspect unauthorized access to your account.

4. Subscriptions and Payment

• Free tier: 10 minutes of total translation time, one-time and non-renewable per account, no credit card required. This limit is enforced server-side and cannot be reset by clearing browser data.
• Pro subscription: $9.99 USD per month, billed monthly via Stripe. Provides unlimited translation time and higher rate limits.
• Subscriptions renew automatically each billing period until cancelled. You may cancel at any time from your account dashboard; access continues until the end of the paid period.
• All payments are processed by Stripe. We do not store your payment card details.
• Prices are in USD and may be subject to local taxes depending on your jurisdiction.

Refund Policy

All subscription fees are non-refundable. When you cancel your Pro subscription, your access remains active until the end of the current paid billing period. You will not be charged again after cancellation. We do not issue refunds or credits for:

• Partial or unused portions of a billing period;
• Early cancellation within a billing period;
• Periods during which you did not use the Service.

This policy does not affect any rights you may have under mandatory consumer protection law in your jurisdiction. If you believe there has been a billing error, please contact us within 30 days of the charge and we will investigate promptly.

5. Acceptable Use

You may use LiveCap only for lawful purposes and in accordance with these Terms. You must not:

• Use LiveCap to capture, transcribe, or translate audio from any conversation without the knowledge and consent of all parties, where required by applicable law (including all-party consent laws in California, Illinois, and applicable EU member states).
• Use LiveCap to reproduce, distribute, publicly perform, broadcast, or create derivative works from copyrighted audio content beyond what is permitted by applicable law (including fair use / fair dealing for personal, non-commercial purposes).
• Use LiveCap to circumvent, bypass, or attempt to circumvent any digital rights management (DRM) system or other technical protection measure applied to content by a rights holder or platform.
• Use LiveCap in a manner that violates the terms of service of any website, platform, or application on which you use it.
• Use LiveCap to process content that is illegal, defamatory, obscene, or that violates the rights of any third party.
• Use LiveCap for any commercial purpose that involves reproducing or distributing copyrighted content without the authorization of the rights holder.
• Attempt to reverse-engineer, decompile, or extract the source code of the Service beyond what is permitted by applicable law.
• Use automated means to access the Service in a manner that exceeds normal human usage or circumvents rate limits.

6. Copyright, Content, and Tool Liability

LiveCap is a personal accessibility and language-learning tool. The following terms define the allocation of responsibility between you and us:

• Your responsibility: You are solely responsible for ensuring that you have all necessary rights, licences, and consents to capture and transcribe the audio content you direct LiveCap to process. This includes compliance with the terms of service of any platform you use LiveCap on.
• Copyright ownership: The copyright in any original audio content you process remains entirely with the respective rights holders. LiveCap does not claim any ownership over transcription or translation output generated from content you process.
• No storage or distribution: LiveCap does not store, copy, reproduce, or distribute any content you process. The Service operates entirely in real time; audio is discarded immediately after transcription.
• Our limitation: We do not endorse, encourage, or facilitate the use of LiveCap to infringe copyright or to violate any platform's terms of service. We are not liable for any copyright infringement or terms-of-service violation arising from your use of the Service.

7. Intellectual Property

The LiveCap extension, website, and service — including all software, design, branding, and documentation — are owned by LiveCap and protected by applicable intellectual property law. Nothing in these Terms grants you any ownership right in the Service.

You retain full ownership of any content you own that you choose to process through the Service.

8. Privacy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you agree to the terms of the Privacy Policy.

9. Third-Party Services

LiveCap integrates with third-party services including OpenAI (transcription and translation), Stripe (payment processing), and Cloudflare (hosting). Your use of these services through LiveCap is subject to their respective terms and privacy policies. We are not responsible for the practices or content of these third parties.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• Transcriptions or translations will be accurate, complete, or error-free;
• The Service will be uninterrupted, timely, secure, or free from errors;
• Any defects in the Service will be corrected.

Transcription and translation quality depends on audio clarity, language, and OpenAI's models. You should not rely on LiveCap output for medical, legal, financial, safety-critical, or other high-stakes purposes.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIVECAP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM:

• Your use of or inability to use the Service;
• Any inaccuracy in transcription or translation output;
• Any copyright infringement or legal violation arising from your use of the Service;
• Unauthorized access to or alteration of your data.

In no event shall our total liability to you exceed the amount you paid us in the 12 months preceding the claim, or $10 USD if you have not made any payments.

Some jurisdictions (including Ontario, Canada, and EU member states) do not allow the exclusion or limitation of certain warranties or liabilities. In those jurisdictions, the above limitations apply only to the fullest extent permitted by law.

12. Termination

You may stop using the Service and delete your account at any time by contacting us as described in Section 14.

We may suspend or terminate your access to the Service at our discretion, without notice, if we reasonably believe you have violated these Terms. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including Sections 6, 7, 10, 11, and 13) will survive.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles.

This governing law clause does not deprive you of any mandatory consumer protection rights available under the law of your country of residence.

Any dispute arising from these Terms that cannot be resolved informally will be subject to the non-exclusive jurisdiction of the courts of Ontario, Canada. If you are a consumer in the EU, you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. For material changes, we will provide notice via the website or by email where reasonably practicable. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

15. Contact

For questions about these Terms, please contact us through the Chrome Web Store listing support page.