Privacy Policy

Last updated: April 9, 2026

LiveCap ("we", "our", or "us") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. What We Collect

• Account information: Your email address and a hashed (PBKDF2-SHA256) version of your password when you register.
• Subscription information: Your subscription tier (free or Pro), subscription status, and the end date of your current billing period. This is stored in our database via Stripe webhooks.
• Audio data: When you use the extension, short audio segments from the active tab are sent to OpenAI's Whisper API for transcription. We do not store, record, or log any audio. Audio is transmitted only for the purpose of generating subtitles and is not retained after the API call completes.

2. What We Do Not Collect

• We do not record, store, or retain any audio from your tabs.
• We do not collect browsing history, tab URLs, or page content.
• We do not use tracking pixels, third-party analytics, or advertising networks.
• We do not sell your data to any third party.

3. How We Use Your Data

• Email address: Used to identify your account and send essential transactional communications (e.g., password reset).
• Subscription data: Used to determine your feature access (free vs. Pro).
• Audio data: Sent to OpenAI for real-time transcription only. OpenAI's data usage is governed by OpenAI's Privacy Policy.

4. Third-Party Services

• OpenAI: Audio is sent to OpenAI Whisper for speech-to-text. See OpenAI Privacy Policy.
• Stripe: Payments are processed by Stripe. We do not store payment card details. See Stripe Privacy Policy.
• Cloudflare: Our API and website are hosted on Cloudflare Workers and Pages. See Cloudflare Privacy Policy.

5. Data Retention

Your account data (email, password hash, subscription status) is retained until you delete your account. Audio data is never stored — it is processed in real time and discarded immediately after transcription.

6. Your Rights

• You may request deletion of your account and all associated data by contacting us at the email below.
• You may change your password at any time from your account dashboard.

7. Permissions Used by the Extension

• tabCapture: Required to capture audio from the active browser tab for transcription. Audio is never stored.
• storage: Used to save your settings (language preferences, subtitle position, font size) and authentication token locally on your device.
• offscreen: Required by Chrome's Manifest V3 to process audio in an offscreen document.
• activeTab: Required to inject subtitle overlay into the active tab.

8. Security

Passwords are never stored in plain text. We use PBKDF2-SHA256 with 100,000 iterations. Authentication tokens are short-lived JWTs. All API communication is over HTTPS.

9. Children's Privacy

LiveCap is not directed to children under 13. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via the website. Continued use of the extension after changes constitutes acceptance.

11. Contact

For privacy questions or data deletion requests, please open an issue at our support page or contact us through the Chrome Web Store listing.